PRIVACY POLICY

KfirMix

Last Updated: 09/14/26

This Privacy Policy explains how KfirMix (“we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you use our mixing services or visit our website.

1. INFORMATION WE COLLECT

We collect the following types of information:

Personal Information:

  • Name and contact details (email/phone)
  • Payment and billing information
  • Business/artist name and professional details

Project Materials:

  • Audio files, stems, and recordings you submit
  • Project notes, references, and creative briefs
  • Communication history regarding your project

Technical Information:

  • IP address and browser information
  • Website usage data and analytics
  • Cookies and similar tracking technologies

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Provide mixing services and deliver your project
  • Communicate about your project status and revisions
  • Process payments and maintain financial records
  • Improve our services and website functionality
  • Send occasional updates about our services (with opt-out options)
  • Comply with legal obligations and protect our rights

We do not:

  • Sell your personal information to third parties
  • Use your audio files for unauthorized purposes
  • Share your project materials without consent

3. DATA STORAGE & SECURITY

Storage:

  • Project files are stored on secure, encrypted servers/cloud storage
  • Personal information is kept in password-protected systems
  • Backup copies are maintained for 1 year after project completion

Security Measures:

  • Industry-standard encryption for data transmission and storage
  • Access limited to authorized personnel only
  • Regular security audits and software updates
  • Confidentiality agreements with any contractors

Note: While we implement robust security measures, no internet transmission is 100% secure. We cannot guarantee absolute security of your data.

4. SHARING & DISCLOSURE

We may share information only in the following circumstances:

  • Service Providers: With trusted third parties who assist in operating our business (payment processors, cloud storage providers) under strict confidentiality agreements
  • Legal Requirements: When required by law, court order, or to protect our rights, property, or safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to you)

We do not share your audio files or project materials with third parties for marketing or promotional purposes without your explicit consent.

5. YOUR RIGHTS & CHOICES

Depending on your location, you may have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data (subject to legal retention requirements)
  • Portability: Receive your data in a portable format
  • Restriction: Limit how we use your information
  • Objection: Opt out of certain uses like marketing communications

To exercise these rights: Contact us at andrew@kfirmix.com. We will respond within 30 days.

6. DATA RETENTION

We retain your information for as long as necessary to:

  • Complete your project and provide ongoing support
  • Comply with legal, tax, and accounting requirements
  • Resolve disputes and enforce our agreements

Typical retention periods:

  • Project files: 12 months after final delivery, then securely deleted
  • Financial records: 7 years for tax purposes
  • Communication records: 1 year

You may request earlier deletion of project files once your project is complete and payment is settled.

7. COOKIES & TRACKING

Our website may use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve user experience

Types of cookies:

  • Essential: Required for basic site functionality
  • Analytics: Help us understand how visitors interact with our site
  • Marketing: Used to deliver relevant advertisements (if applicable)

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

8. THIRD-PARTY SERVICES

We may use the following third-party services:

  • Payment Processing: PayPal — handles payment information securely
  • Cloud Storage: Google Drive, Dropbox, Filepass — for file transfer and storage.
  • Communication: Gmail — for email, Moxie — for Customer Relationship Management (CRM)
  • Analytics: Google Analytics — for website traffic analysis

These services have their own privacy policies. We recommend reviewing them to understand how they handle your data.

9. INTERNATIONAL DATA TRANSFERS

If you are located outside of the State of Israel, your information may be transferred to and processed in the State of Israel or other countries where our service providers operate. By using our services, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information.

10. CHILDREN’S PRIVACY

Our services are not directed to individuals under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:

  • Post the updated policy on our website with a new effective date
  • Notify you of significant changes via email if you are an active client
  • Maintain an archive of previous versions upon request

Your continued use of our services after changes constitutes acceptance of the updated policy.

12. CONTACT US

For questions, concerns, or requests regarding this Privacy Policy or your personal information:

KfirMix

  • Email: andrew@kfirmix.com

We aim to respond to all privacy-related inquiries within 48 hours.

13. COMPLIANCE

This Privacy Policy is designed to comply with applicable privacy laws including:

  • General Data Protection Regulation (GDPR) — for EU clients
  • California Consumer Privacy Act (CCPA) — for California residents

If you have concerns about our privacy practices that we cannot resolve, you may have the right to lodge a complaint with your local data protection authority.

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY.